Shipping Policy

• All orders are processed within 7-9 business days and shipped from our fulfillment center.

• Delivery timelines may vary based on location and courier partner availability.

• Customers will receive a tracking link once the order is shipped.

Cancellation Policy

• Orders can be canceled by emailing support@grainygoodness.com before they are dispatched.

• Once an order has been shipped, it cannot be canceled.

Returns & Replacement Policy

• If you receive a damaged product, you can request a refund or replacement by emailing support@grainygoodness.com on the day of delivery.

• Attach a clear image of the damaged item for evaluation.

• Approved returns will be reverse-picked by our courier.

• Once the item reaches our facility and is verified, a refund or replacement will be processed.

For any queries, feel free to reach out to our support team at support@grainygoodness.com.